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Improvement Tools
- Change Management
- Communication
- Corporate Social Responsibility
- Customer Focus
- Delegation & Empowerment
- Developing People
- Finance Fundamentals
- Health Essentials
- Knowledge Management
- Leadership
- Partnership Working
- Performance Management
- Personal Performance
- Planning & Decision Making
- Project Management
- Recruitment & Induction
- Strategy
- Teamworking
- Work-Life Balance
Service Improvement
- Children and Young People
- Health service improvement
- Benefits
- Improving fire service efficiency
- Innovation in local public services
- Reducing domestic CO2 emissions
- Responding to the waste challenge
- Services for older people
- Services to combat anti-social behaviour
- Signposting Sustainability through CAA
- Strategic housing
- Sustaining Value for Money in Policing
- Transformational government
- Use of Information